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​NEON WALK 的線上購物流程

 

台灣境內

  

  • 完整購物流程

    • 選購商品至購物車

    • 完成訂單

    • 接收NEON WALK官方付款連結(發送至會員註冊E-Mail)

    • 完成付款

    • 準備收貨

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  • 可提供結帳方式

  1.  信用卡

  2.  網路 ATM

  3.  ATM 櫃員機

  4.  超商代碼

  5.  歐付寶帳戶 (需在訂單完成前自行在備註欄進行備註)

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台灣境外

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  1. PAYPAL 線上支付 (必須由台灣境外信用卡支付)

  2. ​VISA/MASTER (由美國第三方收款機構 2checkout)

出貨須知

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  • 單筆購物滿900元享免運費，低於900元收取運費80元/筆

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  • 配送範圍為【台灣本島各縣市地區】的商品寄送，暫不提供中國大陸內地或其他國家之運送服務。

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  • 上述不包含部分偏遠地區及路段、離島地區 (說明列表)。

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  • 選擇ATM轉帳付款之訂單、收貨人資訊不完整導致無法收貨、再次變更地址及時段、遇颱風地震等天災，或遇系統設備維護、倉儲調整、盤點等情況及因特殊情況進行信用卡消費待確認核對〈約須兩個工作天進行資料照會確認〉與貨件配送繁盛期等情況，皆不適用此規則。

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  • 配合一例一休政策，週六，日配送將視營運狀況而定，不適用此規則；感謝您共同體諒配送司機的辛勞，我們最晚將於週二配達， 若有不便，敬請見諒。

Delivery Policy

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

Refund policy

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else.

 

You can return or exchange your purchase for up to 7 days from the products received date (According to Taiwan online shopping regulations). 

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Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

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